Pawapi Beach Resort Koh Mook

The hotel staff were very kind. The property was clean, but not well maintained causing the property to not feel as nice as it actually could be. It took asking multiple times before the hotel staff cleaned our room and even then, I don't know that I would call it a cleaning. The breakfast provided is very mediocre, it is buffet style, but the kitchen could not keep up with the demand of the customers. Based on the pictures online I expected more from Pawapi.

The positives ... Room nice and spacious and nice balcony and view of sea, but bed was so hard, and was a small double , we had to complain, they did change it for us, sounds very petty , but we stayed in other 5 other hotels on this visit , and never encountered a problem before. when arrived water pressure from shower was so weak, after talking to the lovely man on reception, (best member of staff on whole complex) they did sort, but tap on sink still just a dribble, but sadly the room was not cleaned well, dirty socks left behind bench/curtain, dust everywhere , bits left under bed. ... The pool area is lovely and relaxing view amazing over infinity pool. Sadly shower from beach so covered in sand, that after using actually have more sand on you than before, so lots of people putting sand into pool. The property has the potential to be excellent, but feel management are letting it down, quality of food at breakfast was the worse we had in all Thailand, we stayed at several hotels during this trip, and this was just bad and lazy , and it was not down to it being a small island, there is plenty available , in local restaurants and quality of food and what was available was excellent. no fresh fruit juice , just squash, just sugar no fruit, inedible, no fresh coffee available just instant, we asked and they said not possible. everything cold ,you have to put everything through toaster , no pastries , no poached eggs , just cold fried eggs, pancakes , awful french toast, all in metal tins prepared long before, you could order omelette, but came with degusting burger cheese cut up on top. (very poor quality) they are really cutting corners, most people that stayed when we did were bringing own fruit and condiments to breakfast , gardens could be beautiful , but gardeners just sweeping leaves , no maintenance, beach beds old and hard wood, not mattresses, all in all if I ever returned would opt for no breakfast and go to local restaurants, insist on proper king size bed, and make them thoroughly clean room .

Beautiful location on a white sandy beach. Pleasant and spacious room. Friendly and accommodating staff. However the cost did not justify the experience. Breakfast rubbish, attention to detail of making up room and quality of room and amenities were 3 star and cost was 5 star (comparing it to ther experiences in Thailand). Many areas for improvement have been captured in other reviews but it seems nothing changes.

This resort is in a first class location on a long sandy, safe beach. There is a small town center within walking distance, but frankly taxi service is cheap and plentiful if you want to save wear on your flip flops. I read the reviews about a scam perpeterated on a customer who blamed the hotel however, the place is real, the rooms are splendid and I would say the only drawback at present is that the place is virtually empty, presumably because of the review regarding the scam. Would I recommend the hotel. Yes.

We cancelled our booking here and despite 4 messages to hotel and a phone call from booking agent - where they claimed they had forgotten to process refund I have still not received a refund - it’s been 5 weeks ! It does deter me from booking alternative dates that had been my intention. Beware !

We stayed at Pawapi Resort for 2 nights only after unfortunately making a bit of a mistake with the original accommodation we booked - which wasn't great at all! We had a sea view villa, our villa was one of the last ones in the row at the back but it was still really nice. The villa itself is HUGE. Don't expect it to be super modern, they are slightly dated inside but this is still a relatively underdeveloped island compared to others in Thailand, so considering this we were really impressed. It was extremely clean, comfortable and everything worked perfectly - the aircon was amazing (it was almost too cold at times!) and the shower was great. The infinity pool is stunning, really well maintained, quiet with there always being sun loungers and parasols available. The view over the beach is a real highlight. The beach it's on it beautiful, the sun rises are stunning. It's really quiet yet only a 5 min walk to the beach restaurants and bars so really conveniently located. It is on the expensive side in comparison to other accommodation you can get on the island, but my advice would be to be pay that little bit more if you want something on the nicer side.